I went to a luncheon at which a speaker lambasted faculty for not showing compassion, using as an example a woman who asked for some extensions upon discovering that her pregnancy was going very badly indeed, and was refused.

A student who is ill (which I totally believe) and wants an extension has had her doctor email me, as documentation. The email is from a hotmail address but does use a professional name, but no signature or anything.

I am sure it would lack compassion to point out that in 2009, this is not actually documentation.